Customer Service
ORDER ISSUES
- Order Status
- Need to Place an Order?
- Project & Large Order Inquiries
- Return Goods for Refund
- Refund Status
- We Mistakenly Shipped You an Incorrect Item
- Canceling an Order
- Change to an Existing Order
- Report Lost Packages
- Report Damaged Packages
- Need a Formal Quote
- Submit Tax Exempt Paperwork
- Track Order
SHIPPING QUESTIONS or ASSISTANCE
- UPS Service Alerts
- UPS Transit Map
- Processing Time
- UPS Shipping Options
- LTL (Motor Freight) shipments
- Shipping to Canada
- Order Weight & Shipping Method
- Free Shipping
- Questions About Our Shipping Costs
- Why We Don’t Ship Directly with the U.S. Postal Service
- General Terms and Conditions
- Notice of Defect or Damage
- Holidays
- Not the solution you were looking for? Call us at 888-682-8186
Hold times are averaging 15 minutes or longer. The links on this page are designed to help you quickly and conveniently.
UPS Service Update
Office hours are Monday-Friday, 8am - 5pm Central time.
Mailing Address: 1000 Edwards Ave - Suite C, New Orleans, LA 70123